Refund and Cancellation Policy
Version india-v1-2026-08-01 · Last updated 1 August 2026 · India
This policy applies to paid Job OS subscriptions purchased in India. It should be read before checkout.
1. Cancellation
You may cancel a subscription through the available billing controls or by contacting support@forgejobs.in. Cancellation normally takes effect at the end of the paid billing period unless the payment provider or applicable law requires otherwise.
2. Refund requests
Contact support@forgejobs.in with your account email, transaction reference, and reason. We review requests fairly, including duplicate charges, material service failure, and applicable consumer-law rights. Approved refunds are returned to the original payment method where possible.
3. Processing time
We aim to acknowledge requests within two business days and process approved refunds within seven business days. Banking or payment-provider settlement times may add delay.
4. Recurring payments
Recurring payments are handled by the configured payment provider under applicable RBI and network rules. Review the amount, frequency, renewal terms, and cancellation controls before authorizing a mandate. Contact us promptly if a debit is not recognized.
5. Taxes and invoices
Applicable taxes are shown at checkout or on the invoice. Payment-provider records and invoices may be retained as required by law.
6. Contact
For cancellation, refund, charge, or payment complaints, email support@forgejobs.in. Nothing in this policy limits a mandatory right available under applicable Indian consumer or payment law.